PRIVACY POLICY
Feliz ("Feliz Health," "we," "us," or "our") is committed to protecting your privacy and providing you with transparency regarding the collection, use, and sharing of your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our healthcare services.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. Please take a moment to read this Privacy Policy carefully and contact us if you have any questions or concerns.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
- Contact information (e.g., name, email address, phone number, postal address).
- Demographic information (e.g., age, gender).
- Health information (e.g., medical history, health condition, medications).
- Payment and billing information (e.g., credit card details).
b. Non-Personal Information:
- Usage data (e.g., IP address, browser type, device information).
- Cookies and similar technologies (for more details, please see our Cookie Policy).
2. How We Use Your Information
We use your personal information for the following purposes:
a. Providing Healthcare Services:
- To provide healthcare services and facilitate communication with healthcare professionals.
- To verify your identity and medical history for the purpose of treatment.
b. Improving Services:
- To analyze usage patterns and improve our website and services.
- To conduct research and develop new healthcare solutions.
c. Marketing and Communication:
- To send you updates, promotions, and important service-related information.
- To respond to your inquiries and provide customer support.
d. Legal Compliance:
- To comply with legal obligations and regulations.
- To protect our rights, privacy, safety, or property.
3. Sharing Your Information
We may share your personal information with the following parties:
a. Healthcare Professionals:
- To facilitate your healthcare services and consultations.
b. Service Providers:
- To provide services on our behalf (e.g., payment processing, data analysis).
c. Legal Authorities:
- To comply with legal requirements or respond to lawful requests.
d. Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.
4. Your Choices and Rights
You have the following choices and rights regarding your personal information:
a. Access and Correction:
- You can access and update your personal information through your account settings.
b. Opt-Out:
- You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions.
c. Data Deletion:
- You can request the deletion of your account and personal information, subject to legal requirements.
5. Data Security
We use reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission or storage is entirely secure.
6. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or other means.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Feliz Health
8. Governing Law
This Privacy Policy is governed by the laws of India.
Thank you for trusting Feliz Health with your healthcare needs. We are committed to safeguarding your privacy and providing you with the best healthcare services possible.