Our Doctor on Call service connects you with qualified doctors 24/7 through the Feliz Health app. Depending on the situation, a doctor can guide you remotely or arrange a home visit.

Use this service for non-life-threatening but urgent health issues such as fever, infections, minor injuries, chronic condition flare-ups, or when visiting a clinic isn’t possible.

Yes, our panel of doctors is available round-the-clock, including weekends and holidays.

Yes. If the doctor assesses that a home visit is required after an initial consultation, a home visit will be arranged promptly.

Doctor home visits are usually arranged within 60 minutes, depending on your location and availability.

No advance booking is needed. You can request a doctor instantly through the app, and our team will coordinate the rest.

We currently offer Doctor on Call services in select areas of Kolkata. Expansion to more cities is in progress.

Simply open the Feliz Health app, tap on “Doctor on Call,” and follow the instructions. Our support team may contact you for further coordination.

Currently, the Doctor on Call service is not covered by insurance. All consultations and home visits are chargeable on a per-use basis.

For life-threatening emergencies (e.g., chest pain, unconsciousness, severe bleeding), please immediately connect with Feliz Health emergency services like Ambulance through the app for rapid response and hospital assistance.

Yes, payment must be made in advance to confirm the Doctor on Call service. You can make the payment securely through the Feliz Health app.